1 Introduction
BraveX ("BraveX", "we", "us", or "our") is a technology platform operated by Bravex LLC that provides a virtual bank account experience, multi-chain crypto wallets, and global payment and stablecoin on/off-ramp services. BraveX is registered as a Money Services Business (MSB) with FinCEN (U.S. Department of the Treasury), Registration #31000329265834.
We are committed to protecting your privacy. This policy applies to information we process about visitors and account holders through bravexkz.com and related services (the "Services"). By using the Services, you agree to the practices described here.
BraveX is not a bank. Certain regulated services — including identity verification, custody, card deposits, and bank transfers — are provided by licensed partner providers, who process some of your information as independent controllers under their own privacy policies.
2 Information We Collect
Information you provide
- Account data: name, email address, phone number, password, and account preferences.
- Identity verification (KYC/KYB): government-issued ID, date of birth, nationality, residential address, photographs/selfies, and, for business accounts, company registration and beneficial ownership details. This is collected and verified through our regulated partners to meet legal obligations.
- Financial and transaction data: bank account or IBAN details, virtual account information, crypto wallet addresses, transaction amounts, currencies, payment rails used, and transaction history.
- Communications: messages you send to our support or sales channels.
Information we collect automatically
- Technical data: IP address, device and browser type, operating system, and language settings.
- Usage data: pages viewed, features used, referring URLs, and timestamps.
- Cookies and similar technologies: as described in the Cookies section below.
3 How We Use Your Information
We use your information to:
- Create and administer your account and provide the Services.
- Verify your identity and conduct KYC/KYB, anti-money-laundering (AML), sanctions, and fraud-prevention checks.
- Process deposits, withdrawals, transfers, on-ramp and off-ramp transactions, and display exchange rates and fees.
- Communicate with you about your account, transactions, security, and support requests.
- Maintain the security, integrity, and performance of the Services.
- Comply with legal, regulatory, tax, and accounting obligations.
- Improve our Services and, where permitted, send you product updates.
4 Legal Bases for Processing
Where the GDPR or similar laws apply, we process personal data on the following legal bases: performance of a contract (to provide the Services you request), legal obligation (KYC/AML and regulatory compliance), legitimate interests (security, fraud prevention, and improving our Services), and consent (for optional communications and certain cookies, which you may withdraw at any time).
6 International Data Transfers
BraveX operates globally and serves users in 150+ countries. Your information may be transferred to and processed in countries other than your own, including the United States. Where required, we rely on appropriate safeguards (such as standard contractual clauses) to protect your information during such transfers.
7 Data Retention
We retain your information for as long as your account is active and as required to provide the Services. Identity and transaction records are retained for the periods required by applicable financial, AML, and tax laws (often five years or more after an account is closed). When information is no longer needed, we delete or anonymize it.
8 Security
We use technical and organizational measures to protect your information, including encryption in transit, access controls, and two-factor authentication (2FA). No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please protect your credentials, enable 2FA, and remember that blockchain transactions are irreversible once submitted.
9 Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA) have specific rights, including the right not to be discriminated against for exercising them.
To exercise any right, contact us at support@bravexkz.com. We may need to verify your identity first, and some data must be retained to meet our legal obligations.
10 Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences (such as language), secure your session, and understand how the Services are used. You can control cookies through your browser settings; disabling some cookies may affect functionality.
11 Children's Privacy
The Services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18 (or the age of majority in your jurisdiction). If you believe a minor has provided us information, please contact us so we can remove it.
12 Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.
13 Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Email: support@bravexkz.com
- Telegram: @bravex_wallet
- Mail: Bravex LLC, 100 24th Street W, Billings, Montana, USA